Frequently Asked Questions

Transitowne Kia is Here and Ready to Answer Any Questions You Might Have!

When it comes to your car-shopping experience, you deserve to have all of the services you need under one roof, for simplicity and convenience. Here at Transitowne Kia, we stand by our customers, when it comes to providing reliable service and transparency, which is why each of our departments are staffed with knowledgeable and dedicated professionals, whether you talk to our sales team, finance center, or service center. Part of that same commitment to transparency and convenience is providing thorough answers to any questions that you might have on the car-shopping process itself as well as the other services that we offer, such as financing, leasing, maintenance, and parts. So, let us answer some of the questions which customers pose to our team frequently, so you can have the knowledge that you need right here on your computer or smartphone.

Frequently Asked Questions of Transitowne Kia

  • Which new Kia model is right for me?- This is a question that many people have, but it is not one that we simply want to answer for you. Our sales professionals work to match the individual or family up with the new Kia model that works best to suit their needs. If you are looking for a spacious and safe new family car, we suggest SUV models such as the Kia Sportage, Kia Sorento, or Kia Sedona. If you are looking for a fuel-efficient and convenient sedan or hatchback model, you might enjoy the Kia Soul, Kia Stinger, Kia Cadenza, or the Kia Forte.
  • Are any of these new Kia models all-wheel drive?- This is another important question to ask, especially if you are a daily driver who might have to drive in adverse weather conditions. The answer is that all of the Kia SUVs and minivans come available with the Dynamax™ All-Wheel Drive (AWD) system for maximum traction and efficiency. Most of our sedans and hatchbacks come standard with front-wheel drive and the Kia Stinger comes standard with rear-wheel drive.
  • What brands of used cars do you carry?- Our pre-owned vehicle inventory contains a diverse selection of cars, trucks, and SUVs of the Kia brand and other reliable brands such as Ford, Chevy, Toyota, Ram, and Subaru.
  • Do your used cars come with a CARFAX®>- Yes, as all of our used cars must undergo a thorough inspection and, if necessary, reconditioning, their histories and accident records are taken into account. Each used car comes with a comprehensive and free CARFAX® Vehicle History Report for you to consider when deciding to purchase one.
  • Should I purchase or lease?- Once again, this is a question that is dependent entirely on what your needs are. If you are looking to simply drive the new Kia model you want, without having any long-term obligations to paying off a loan, then we suggest a lease agreement. If you have your heart set on one particular new or used car, then an auto loan (financing) agreement might have exactly what you are looking for.
  • What maintenance plans do you offer?- Your new or used Kia model should be serviced and maintained regularly to address any long-term issues and keep the vehicle running at peak efficiency. Our service center is here to help, so all you have to do is schedule an appointment here online and we will reach out to confirm. Our service center technicians are fully certified and can help maintain your Kia model in a variety of ways, from oil changes, to fluid top-offs, to brake pad replacement and more, all utilizing genuine Kia parts from our parts center.
  • Does your service center offer collision repair- Absolutely, if your vehicle is ever totaled in an accident or receives other milder damage, such as glass breakage, paint chipping, fender-benders, or popped tires, our collision center is on-site here at our dealership and ready to help you out. The collision center is staffed with certified technicians and state-of-the art machinery that will get your new or used Kia back up and running, with that factory-grade shine.

Stop by Transitowne Kia Today!

If you have any other questions, do not hesitate to reach out to us here online or give our sales team a call. We are standing by to take your inquiries during regular business hours and we hope to hear from you soon!